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Help using Your Defra account

How to register for Defra online services

To register for a Defra online service for the first time, you need to create a Defra account. Your Defra account lets you register with a range of online services from Defra and related organisations.

Here's the process:

  1. Sign in using your own Government Gateway username and password. If you do not have your own Government Gateway account, we’ll help you to create one. Do not use a shared account.
  2. Tell us some information about you and your organisation (if relevant).
  3. Complete your registration with the relevant service.

Before you start

You'll need:

  • your email address, phone number and postal address
  • your Government Gateway user ID and password. If you do not have a Government Gateway account, we’ll help you to create one.

If you're registering on behalf of a business or organisation, you'll also need:

  • the main contact details for your business or organisation (for example, head office contact details)
  • the Companies House number if the business or organisation is a limited company

Problems accessing Defra services

Trouble signing in?

If you cannot sign into your Defra account or service, please contact the relevant service using these telephone numbers:

Change your associated phone number

If you do not have access to the phone number associated with your Government Gateway ID, you’ll need to reset it by following these steps:

  1. Sign into the service you used to set up your Government Gateway ID.
  2. Follow the links to change your access code settings.

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